On-site prompt

A polite, accessible dialog that offers guests to save their cart by email when they're about to leave, so you can recover carts from visitors who never reached the checkout.

ProSiteryn → Abandoned Cart → On-Site Prompt
  • Cart page with items, as a guest
  • Mouse moved out of the top of the window
  • "Save your cart for later?" with the email field, Save my cart and No thanks
  • Touch delay set to 20 seconds
  • Product page on a phone

Who sees it

The prompt is shown only when all of these are true:

Visitors who don't qualify get no extra markup or scripts at all.

When it opens

When the mouse leaves through the top of the window, as if heading for the tabs or address bar, and at least 3 seconds after the page loaded.

Touch screens have no "about to leave" signal, so the prompt opens after a period of inactivity instead. Touching, scrolling or typing restarts the timer. With the default of 0 it never shows on touch screens.

It never opens while the visitor is typing in a field, and never twice on one page.

Settings

When to Show
Show the prompt
Default Off

Turns the prompt on.

Pages
Default Cart, Product

Cart page, Product pages, Shop, category and tag pages, Other pages.

Touch screens: show after inactivity (seconds)
Default 0Range 0–600

0 never shows the prompt on phones and tablets. 15–30 seconds works well.

Show at most once every (days)
Default 7Range 1–90

Per visitor. After they save their cart, it stays away for 90 days.

Content (plain text)
Heading

Save your cart for later?

Message

Leave your email and, if you don't finish your order, we'll send you a link straight back to your cart.

Button · Dismiss link

Save my cart · No thanks

After saving

Thanks! Your cart is saved.

Privacy note

We only use your email to help you complete this order. Shown under the field, with a link to your privacy policy page when one is set.

Live preview

The Live Preview card in the sidebar shows how the prompt looks to a guest, and updates as you type. Save to publish. It previews the text only, not the page or trigger settings.

  • When to Show: Show the prompt, Pages, touch delay, Show at most once every
  • Content: Heading and Message
  • Live Preview in the sidebar

What happens after saving

The email goes through the same secure capture as the checkout, so the guest's cart is recorded immediately. If they leave, they get your recovery email or campaign like any other shopper.

Accessibility & privacy

Theme developers can restyle the dialog with CSS variables: --siteryn-acart-onsite-bg, -text, -muted, -border, -accent, -accent-text and -error.