System status
A read-only overview of which design each page uses, whether your pages are blocks or shortcodes, and whether requirements are met. Include it when you contact support.
- Free Version card and the Cart, Checkout and Thank You Page cards at the top
- Requirements, Pages and Environment sections
Summary cards
A Free Version card with the installed version, then one card each for the Cart Page, Checkout Page and Thank You Page:
| Shows | Meaning |
|---|---|
| Builder design (published) | Your published design is live. |
| Default design (draft saved) | Not published yet; you have a draft. |
| Default design | Not published, no draft. |
| WooCommerce default page (published design has problems) | Neither your published design nor the default design can render, so WooCommerce's own page is shown. Fix the design in the Builder. See Safe fallback. |
With Pro, cards for the Pro Version and Pro License (Active or Inactive) appear too.
Requirements
"PHP (7.4 or higher required)", "WordPress (6.4 or higher required)" and "WooCommerce (8.0 or higher required)", each with your installed version and an OK or Needs Attention pill. WooCommerce shows "Active (version)" or "Not active".
Pages
| Row | Shows |
|---|---|
| Cart Page · Checkout Page | The page title and ID, or "Not set" (set them in WooCommerce → Settings → Advanced) |
| Cart Page Type · Checkout Page Type | "WooCommerce block (rendered by the builder)" or "Shortcode (rendered by the builder)" |
| Cart Page Behavior | Siteryn Customized Cart, Standard WooCommerce Cart or Redirect Cart to Checkout (set in the Builder's Cart Page settings) |
Environment
Database Name, MySQL Version, Active Theme (name and version), Site URL, HPOS Enabled, WP_CACHE, PHP Memory Limit and Multisite. These are for support only.