Answers from your whole site

Let the assistant answer from your posts, pages and services, show them as cards, list your latest or most popular posts, and know which page the visitor is on.

ProKnowledge & Answers → Knowledge Sources
  • A question answered with two blog post cards

Settings

Answer From Your Whole Site
Default On

Up to 4 matching posts or pages are read for each message.

Read From
Default Posts, Pages

Any public post type except products, media and the Knowledge Base.

Latest and Most Popular Lists
Default On

"What's new?" or "Show me your most popular articles" lists posts (popular = most comments). A category named in a question ("posts about marketing") shows that category.

Know the Page Being Viewed
Default On

"How much is this?" or "Is this available in blue?" understands "this" as the product, service, post or page the visitor has open. Only its title, type, link and the start of its summary are used.

Cards per Answer
Default 30–6

0 shows links under the answer instead of cards.

Show on Cards · Layout

Featured image, Type (Post, Page, Service…), Short summary (Date off) · List (cards one under another) or Carousel (swipe through larger cards). Button Text (blank shows "Read more") and Open in a New Tab (off). Titles, images and summaries always come from WordPress, never from the AI.

Never Use

Post Categories, and Posts and Pages (IDs), comma separated (e.g. 12, 345; the ID is in the address bar when you edit a post, post=123). The assistant never reads, shows or links to them; they stay on your site.

Browse-by-Topic Buttons · Topics Shown
Default Off · 51–12

"Browse topics" buttons with your most used post categories when the chat opens; tapping one asks for "Posts about …". On a shop, product categories are shown instead when Shop-by-Category Buttons is on.

Additional Sources: Pages · Recent Blog Posts
Default none · 00–100

Tick pages to always answer from (published, not password-protected), and also answer from your most recent published posts. Pages are split into short passages and only the few most relevant to each question are sent to your AI provider.

Without an AI provider

Content answers also work in the basic, no-AI mode: "Here's what I found on our website:", "Here are our latest posts:", or the details of the product being viewed.

Card template

Override the card in your theme at your-theme/siteryn-ai-support-agent-pro/content-card.php.