Siteryn AI Support Agent
An AI support chat for any WordPress site. It answers visitors instantly from your own content, hands them to your team when needed, and on WooCommerce stores finds products with live prices and add to cart, all with your own AI provider account.
What it does
Visitors ask in their own words and get an instant answer grounded in your content: your FAQ, business information and policies. When the assistant can't help, visitors reach your team live from the Inbox or through the contact form. The assistant answers questions only; it never changes anything on your site, and it's instructed never to invent policies, prices or dates, or promise refunds.
Polished chat widget
A floating button or an embedded chat, styled to your site, accessible and full screen on phones.
Knowledge Base
Written for you from your site on activation, then edited by you: FAQs, information, policies, offers.
Live chat & handoff
Visitors reach a person in your Inbox, or leave a message when you're away.
Shopping help
On WooCommerce: product cards with live price, stock and add to cart, plus shipping and returns answers.
Your own AI provider
OpenAI, Anthropic, Gemini, Groq, OpenRouter, Mistral, a custom endpoint or WordPress AI.
Privacy & cost controls
Redaction, retention, limits and a response cache, so you stay in control.
- The chat window open on the right
- Welcome message, suggested questions and an answer
- On a shop: product cards with Add to cart
Works even without AI
Until you connect an AI provider (and whenever it can't answer), Basic Answers Without AI answers from your own content: Knowledge Base entries, policies, shipping and payment settings and product search. Nothing is sent to any AI service in that mode. Live chat and the contact form work too.
Free vs Pro
| Feature | Free | Pro |
|---|---|---|
| AI chat that answers from your own content | ||
| Knowledge Base, written for you from your site | ||
| Works without an AI provider (basic answers) | ||
| Contact form with email to your team | ||
| Product suggestions with add to cart (shops) | ||
| Order status, tracking & returns for customers (shops) | ||
| Sale & best seller lists, AI search, cart summary (shops) | ||
| Live chat with a person | 1 person | Unlimited team |
| Routing, queue & transfer | ||
| Self-learning knowledge | ||
| Answers from your whole site (posts, pages) | ||
| Proactive greeting, lead capture & ratings | ||
| Voice & rules, your own avatar | ||
| Files from visitors | ||
| Analytics dashboard & CSV exports |
Your provider, your cost
The plugin doesn't include or resell AI usage. You connect your own account, enter your own API key, and pay the provider directly for what you use. Keys are encrypted on your server and never sent to the browser. A response cache, per-visitor and site-wide limits and usage counters keep costs predictable.